We collect only personally identifiable information that is specifically and voluntarily provided by you. We receive various types of private and Personal Data in the course of your communicating with Notch Associates or by continuing to use Notch Associates’ services, including but not limited to the following:-

• name, address, NRIC, Title, company address, email address, account number, telephone and fax numbers; and
• any information which may identify you, your spouse or family members.

In addition to the Personal Data you provide to Notch Associates directly, Notch Associates may also collect your Personal Data from a variety of sources, including without limitation at any meetings, events, conferences, seminars or talks organised or sponsored or attended by Notch Associates and/or from the cookies used on the website (kindly refer to “Cookies and log files” section below).

From time to time you may also voluntarily provide Notch Associates with unsolicited personal information – that is, other than where Notch Associates has requested same (for example, through the Notch Associates websites). If you do wish to provide such information for any reason, you consent to Notch Associates using that information in the ways described in this Privacy Notice or as described at the point where you choose to disclose this information. Further, when providing such unsolicited information, we ask that you not provide any sensitive information.

We may collect, use and process your Personal Data for the purposes in connection with the services you have requested and for the activities you have attended or enquired which shall include but not limited to:-

a) provide services to you
b) recruitment purposes
c) participate in bulletin boards, discussion or message forums
d) contact us for further information
e) internal administrative purposes
f) distribute requested reference materials
g) subscribe to newsletters
h) to download documents or publications
i) maintaining our operations or client relationship management systems
j) marketing purposes.

It is Notch Associates's policy only to disclose information to third parties under the following circumstances (not exhaustive):

a) As required by law through subpoena, search warrant or other legal process
b) Banks and financial institutions
c) Any professional bodies
d) Any service providers
e) Any professional advisors and external auditors
f) When required to deliver publications or reference materials requested by you.

We recognise that your information is valuable and we take all reasonable measures to protect your information while it is in our care.

The Personal Data you submit to Notch Associates will only be retained for as long as is required for the purposes for which it was collected or as required by law. We retain Personal Data in accordance with Notch Associates’ retention policy which is in line with the applicable law.

When personally identifiable information is collected, Notch Associates assumes responsibility for keeping an accurate and up-to-date record of the Personal Data once you have submitted and verified the data. Notch Associates does not assume responsibility for verifying the ongoing accuracy of the content of Personal Data. If Notch Associates is informed by you that any of your Personal Data which we have collected is no longer accurate, Notch Associates will only make appropriate corrections based on the updated information provided by you. Notch Associates is committed to providing reasonable and practical access to you for the opportunity to identify and correct any inaccuracies. When requested and practical, Notch Associates will delete identifying information from current operational systems.

If you would like the details of the Personal Data which you have submitted to us, you have a right of access to such information and you may contact us at info@notchassociates.com. We may charge a fee for a request for access in accordance with applicable legal requirements

Notch Associates has implemented generally accepted standards of technology and operational security in order to protect personally identifiable information from loss, misuse, alteration or destruction. All Notch Associates employees follow a network-wide security policy. In particular, we ensure that all appropriate confidentiality obligations and technical and organisational security measures are in place to prevent any unauthorised or unlawful disclosure or processing of such information and data and the accidental loss or destruction of or damage to such information and data. Only authorised persons are provided access to personally identifiable information.

Cookies may be used on some pages of our site. "Cookies" are small text files placed on your hard drive that assist us in providing a more customised website experience. For example, a cookie can be used to store registration information in an area of the site so that a user does not need to re-enter it on subsequent visits to that area. It is Notch Associates's policy to use cookies to make navigation of our websites easier for visitors and to facilitate efficient registration procedures. Site statistics are compiled by third parties, and therefore your IP address will be passed to third parties for statistical reporting only.

Where Notch Associates collects information through our website, we automatically collect certain non-personal information regarding website use that does not identify you including but not limited to Internet Protocol (IP) address of your computer, the IP address of your Internet Service Provider, the date and time of your access to the website, the operating system you are using, the sections of the website you visit, the content you download from website and the internet address of the website from which you linked directly to Notch Associates's website. Notch Associates may use non-personal information to compile tracking information reports regarding site user demographics and site traffic patterns. None of the tracking information in the reports can be connected to your identities.

If you are concerned about cookies, most browsers permit individuals to decline cookies by changing the privacy settings on your browser. In most cases, a visitor may refuse a cookie and still fully navigate our websites, however other functionality in the site may be impaired. After termination of the visit to our site, you can always delete the cookie from your system if you wish.

In order to properly manage our website we may anonymously log information on our operational systems, and identify categories of visitors by items such as domains and browser types. These statistics are reported in the aggregate to our webmasters. This is to ensure that our website presents the best web experience for visitors and is an effective information resource.

If you change your mind at any time about receiving information from us, you can send us an email message or follow the instructions set out in our email to you to unsubscribe. Please be aware that once we have received your request to unsubscribe, it may take up to fourteen (14) working days for us to process your request and to be reflected in our systems. Therefore, you may still receive marketing materials/communication during this period of time.

If you have any queries, concerns or complaints on customer information or services, please contact us at the following:-

Notch Associates
Level 41, Vista Tower
The Intermark
348 Jalan Tun Razak,
50400 Kuala Lumpur

info@notch.com.my